TECHNICAL STRENGTHS.
- Internet backup through multiple IIGs and ITC
- Multiple NOCs with redundant backbones
- Protected PoP connectivity through ring network
Multipath intercity connectivity through different Telco/NTTN operators - High end core networking devices like Cisco 7200 VXR, 3800 series routers and Cisco 4500, 3750, 3560 and 2900 series switches
- Industrial grade bandwidth management and DPI solutions
- Strong power backups with long back up online UPS and generators
- Device/equipment level redundancy at all PoPs
- Traffic optimization based on data priority for optimum performance
- Strong liaison with Upstream, Telco, and International providers
CUSTOMER SERVICE STRENGTHS.
- Customizable solutions specific to customer needs
- Guaranteed bandwidth and link uptime as per SLA
- 24×7 onsite and offsite supports round the year
- Proactive 24×7 network and link monitoring
- Distributed support teams at major areas
- All call center agents are network support engineers
NETWORK MONITORING SYSTEMS.
- Nagios
- SolarWinds Orion
- WhatsUpGold
- Smokeping
- MRTG
- Cacti
ON-GOING SUPPORT.
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